Rethinking the Sales Funnel for a Real-Time World
In an era where decision windows are shrinking and attention spans are shorter than ever, B2B sales success hinges on timing, context, and personalization. A leading consumer engagement firm recognized that reaching the right marketing heads at the right time required more than CRM updates or cold outreach. It required a rethink of the entire pre-sales motion.
INDPRO IO partnered with this organization to build an AI-powered automation engine that identifies sales triggers in real time, classifies intent, structures data for precision targeting, and automates outbound engagement—including multilingual AI calling. The result: a self-evolving sales funnel that’s as intelligent as it is efficient.
The Challenge: Connecting Relevance with Reach
The client needed to move beyond static databases and reactive lead lists. Their sales model depended on capturing news-driven marketing activity—new campaigns, product launches, trade activations—within 24-48 hours, and converting that awareness into one-on-one sales conversations.
The challenge wasn’t data scarcity—it was speed, structure, and segmentation. How do you:
- Detect relevant marketing activity across dozens of fragmented sources?
- Filter signal from noise with precision?
- Route the right leads to the right sales teams with zero lag?
- Engage prospects through scalable, context-rich outreach?
The Build: Engineering a Fully-Automated Sales Engine
We architected a four-layer system to move from unstructured signals to qualified, personalized outreach—entirely automated and running on real-time data.
Data Intelligence Layer: Web-Scale Extraction Engine
We developed a Python-based scraper system to monitor 13+ Indian media sources including Campaign India, Afaqs, Livemint, and Brand Equity. The engine:
- Detects B2C and B2B marketing stories within a 48-hour window
- Flags campaigns, launches, partnerships, and trade moves
- Parses content dynamically to avoid static rule failures
Classification Layer: AI-Augmented Content Sorting
The scraped content is routed through a rule-based and AI-enhanced filter stack to:
- Distinguish between B2B vs. B2C contexts
- Tag stories by trigger type (e.g., influencer campaign, trade event)
- Align with internal lead segmentation logic
Structuring Layer: Data Made Sales-Ready
Every qualified item is converted into a structured record with fields like:
- Title, Content, Source, URL, Date Published
- Mapped metadata: Sector, Brand, Marketing Intent, Trigger
This enables seamless integration into their internal lead qualification AI, powering faster routing and smarter lead scoring.
Outreach Layer: Multilingual Voice-First Engagement
To close the loop, we implemented multilingual, AI-powered voice calling workflows using a carefully benchmarked stack of tools. These systems:
- Support Hinglish and Indian-accent compatibility
- Deliver natural, context-aware conversations at scale
- Automate outbound engagement with voice triggers tied to real-time content events
This capability enables the client to engage prospects across geographies and languages with human-like cadence—without requiring manual dialing or scripted calling.
Measurable Impact: From Manual Lists to Autonomous Pipeline
Our system delivered automation with intent:
- Time-to-lead reduced from 3–5 days to under 6 hours
- Sales-qualified leads per week increased by 70%
- Personalization accuracy improved by automating content-trigger mapping
- Operational load on inside sales cut by half
The sales pipeline now flows faster, cleaner, and more intelligently—with zero human dependency in the first 80% of the funnel.
The Road Ahead: Toward Predictive Pipeline Building
With the core infrastructure in place, we are now layering in predictive models—anticipating likely campaign launches based on sector seasonality, brand patterns, and historic signals. Our goal: to move from reacting to marketing activity, to anticipating it.
For growth-focused sales organizations, automation isn’t about removing humans. It’s about placing them exactly where they matter most—in high-context conversations that close deals.
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